University of Leeds

IT

Frequently Asked Questions: Viruses

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Viruses FAQs

Q: What should I do if get an email with a web link in it?

Q: What should I do if I get an email with an attachment?

Q: What should I do if I think I've replied to a spam email?

Q: What should I do if I've typed my password into a spoof web site or sent my password in reply to an email?

Q: What should I do if I think I've got a virus?

Answer:

Make sure your antivirus software is up-to-date and scan your files. You can download antivirus software from the ISS website

If you are not sure how to do this, contact the ISS Help Desk (Tel x33333).

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Telephone: + 44 (0) 113 343 3333

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