University of Leeds

Information Systems Services

Helpdesk Malware / Virus Removal Procedure

Disclaimer - PLEASE READ

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  • Any work carried out following these guides is at the users own risk. ISS accept no responsiblity for damage caused / data lost by following these instructions.
  • These instructions are a complimentary guide and should only be used if you are confident you know what you are doing.
  • We recommend you backup any important data (if possible) before carrying out any work.
  • If you stand to lose precious or sensitive data, we advise you seek a professional / commercial computer repair service.

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